Job Vacancy: Graphic Designer at Susan & Mark California

Are you a creative and passionate Graphic Designer looking for an exciting opportunity in the world of online fashion in the United States? Then we would love to meet you!

Susan & Mark California is a fast-growing online fashion brand focused on timeless, confidence-boosting style for men and women in their 50s. In this role, you’ll help shape our visual identity and create designs that feel premium, clear, and trustworthy for our US customers.

Responsibilities

• Design visually appealing and user-friendly graphics for our website, including homepage banners, collection banners, product visuals, and promotional content.

• Create high-quality marketing materials for various channels, such as Meta ads, social media, email campaigns, and online ads.

• Elevate the user experience through thoughtful and cohesive design that strengthens the Susan & Mark California brand and builds customer trust.

• Work closely with the marketing team to develop creative concepts and translate them into compelling visuals.

• Maintain brand consistency across all platforms and ensure all designs align with our brand guidelines.

Requirements

• Proven experience as a Graphic Designer, preferably in e-commerce or fashion.

• Proficiency in design software such as Adobe Photoshop, Illustrator, Figma, or similar tools.

• Strong eye for aesthetics, typography, and composition.

• Ability to meet deadlines and work effectively in a fast-paced environment.

• Excellent communication skills and a collaborative mindset.

• A portfolio showcasing previous design work and creative projects.

• Bonus: Experience designing for a US audience, including clear layouts, strong readability, and trust-building e-commerce visuals.

Benefits

• Join a dynamic and fast-growing online fashion brand focused on the US market.

• Develop your creative skills and make a direct impact on the brand’s visual identity and customer experience.

• Competitive salary and attractive benefits.

• Flexible working hours and opportunities for remote work.

• A collaborative, inspiring work environment with passionate colleagues.

If you’re excited to bring your creativity to Susan & Mark California, please send your CV and portfolio to info@susanmarkcalifornia.com.
We look forward to hearing from you!

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Job Vacancy: Customer Experience & Sales Associate at Susan & Mark California

Are you passionate about fashion, detail-oriented, and eager to provide an exceptional shopping experience? Then this is your chance to join Susan & Mark California, a US-focused online fashion brand known for timeless style, comfort, and personal attention for men and women in their 50s.

We are looking for an enthusiastic and customer-focused Customer Experience & Sales Associate to join our team. In this role, you’ll help customers feel confident about fit and styling, and ensure every interaction reflects our brand’s quality and care.

Responsibilities

• Support customers with friendly, expert advice on fit, comfort, and styling through email, chat, or phone.

• Assist with product recommendations, ensuring every customer feels confident with their choice.

• Help customers with sizing questions, returns, exchanges, and order updates in a clear and reassuring way.

• Support daily operations such as packaging, order coordination, and quality checks.

• Handle customer inquiries and deliver outstanding service with a calm, customer-first approach.

Requirements

• Previous experience in customer service, retail, or fashion is preferred.

• Excellent communication skills and a friendly, customer-first attitude.

• Genuine interest in helping customers find comfortable, flattering styles they can rely on.

• Ability to provide thoughtful, personalised advice to every customer.

• Flexibility to work in a dynamic and evolving environment.

Benefits

• Work in an inspiring fashion environment while helping customers look and feel their best.

• Share your passion for helping others feel confident in what they wear.

• Competitive salary and attractive benefits package.

• A supportive, close-knit team culture.

• Opportunities for personal growth and career development within the fashion industry.

Are you excited about joining our team and contributing to Susan & Mark California’s success?
Please send your CV and cover letter to info@susanmarkcalifornia.com. We can’t wait to hear from you!